Welcome to ALZ Heating Cooling & Refrigeration. By accessing or using our website, requesting services, or communicating with us, you agree to the following Terms & Conditions.

1. Services

ALZ Heating Cooling & Refrigeration provides residential and commercial HVAC and refrigeration services, including but not limited to:

• Heating services
• Cooling services
• Air conditioning repair
• Furnace repair
• HVAC installation
• Preventive maintenance
• Commercial refrigeration services
• Emergency service calls

All services are subject to availability and scheduling.

2. Estimates and Pricing

Any estimates provided are based on the information available at the time of evaluation.

Final pricing may vary depending on:

• additional labor,
• equipment requirements,
• unforeseen conditions,
• or changes requested by the customer.

We reserve the right to modify pricing when necessary and will communicate significant changes before proceeding whenever possible.

3. Appointments and Scheduling

Customers are responsible for providing accurate contact and service information.

Appointment times are estimated windows and may vary due to:

• traffic,
• emergency calls,
• weather conditions,
• or prior service delays.

We will make reasonable efforts to notify customers of significant scheduling changes.

4. Payments

Payment is due according to the terms provided at the time of service.

We may accept various payment methods including:

• credit/debit cards,
• electronic payments,
• checks,
• or other approved payment options.

Failure to make timely payment may result in additional fees or suspension of future services.

5. Cancellations

Customers are requested to provide reasonable notice for appointment cancellations or rescheduling.

Repeated cancellations or missed appointments may result in service limitations or additional fees.

6. Warranty Disclaimer

Manufacturer warranties, if applicable, are subject to the terms provided by the manufacturer.

Except where otherwise stated in writing, services are provided “as is” without guarantees beyond applicable workmanship warranties.

7. Limitation of Liability

ALZ Heating Cooling & Refrigeration shall not be liable for:

• indirect damages,
• incidental damages,
• delays caused by circumstances beyond our control,
• or losses resulting from equipment failure or pre-existing conditions.

Our total liability shall not exceed the amount paid for the specific service provided.

8. Website Use

Users agree not to:

• misuse the website,
• attempt unauthorized access,
• interfere with website functionality,
• or use the website for unlawful purposes.

All website content, logos, branding, and materials remain the property of ALZ Heating Cooling & Refrigeration unless otherwise stated.

9. SMS Communications

By submitting your phone number through our website or forms, you consent to receive text messages related to:

• appointments,
• service updates,
• technician notifications,
• customer support,
• and requested services.

Message and data rates may apply.

Message frequency may vary.

You may opt out at any time by replying STOP.

10. Privacy

Your use of our website and services is also governed by our Privacy Policy.

11. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

Updated versions will be posted on this page with the revised effective date.

12. Contact Information

If you have any questions regarding these Terms & Conditions, please contact:

ALZ Heating Cooling & Refrigeration

Website: alzhvacr.com

Email: info@alzhvacr.com